Effective Date: October 5th
Company Name: Delivar Inc
Welcome to Delivar Inc ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our logistics software solutions, including the web platform, rider mobile application, and related services (collectively, the "Services"). By registering, accessing, or using our Services, you agree to be bound by these Terms. If you do not agree, you may not use our Services.
"Logistics Companies" means businesses registered to use the Services to manage deliveries and dispatch riders.
"Riders" means individuals engaged by logistics companies to execute deliveries using our rider mobile application.
"Customers" means end-users receiving delivery services via logistics companies using the platform.
"Subscription" means the monthly fee payable by logistics companies for use of the Services.
"Data" means all information including customer addresses, rider GPS locations, order histories, and company details processed by the Services.
The Services are intended for logistics companies legally registered in Nigeria and other supported jurisdictions. By using the Services, you confirm that you are at least 18 years of age, have the authority to bind your company to these Terms, and will comply with all applicable laws and regulations.
Delivar Inc provides logistics technology services, including but not limited to route optimization, real-time rider tracking, multi-company rider and order management, and secure data storage and reporting tools. We are a technology provider and do not directly provide courier, freight, or transportation services.
Logistics companies are required to pay a monthly subscription fee to access the Services. All payments are processed via third-party providers such as Paystack. No free trial is offered. Subscriptions are non-refundable except where required by law. Failure to pay may result in suspension or termination of the account.
6.1 Logistics Companies: Responsible for all riders they onboard and their compliance with the law, accuracy of data uploaded, and may export their own data at any time.
6.2 Riders: Must obey all traffic rules and safety regulations and must use the rider mobile application responsibly.
6.3 Customers: Must provide accurate delivery addresses and contact information, and acknowledge that Delivar Inc is not a courier company.
We collect and process the following information: rider GPS location, names, phone numbers, email addresses, customer addresses and order history, and logistics company registration numbers. We may use third-party integrations such as Google Maps and Paystack. By using the Services, you consent to such integrations. We do not sell personal data. All data remains the property of the respective company and can be exported at any time.
All technology, trademarks, and platform content remain the exclusive property of Delivar Inc. Users are granted a limited, non-transferable license to access and use the Services.
The Services are provided on an 'as is' and 'as available' basis. We disclaim all warranties, express or implied, including merchantability and fitness for purpose. We are not liable for lost packages, damaged goods, accidents, or delivery delays. We are not responsible for downtime, errors, or bugs, though we will take reasonable steps to resolve them.
Users agree to indemnify and hold harmless Delivar Inc, its affiliates, and employees from any claims, damages, or liabilities arising from misuse of the Services, delivery incidents, or violation of these Terms.
We may suspend or terminate accounts for misuse, violation of these Terms, or non-payment. Users may cancel subscriptions at any time. Cancellation will take effect at the end of the billing cycle.
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes shall first be resolved amicably. Where resolution is not possible, disputes shall be subject to the exclusive jurisdiction of Nigerian courts.
We may update these Terms from time to time. Continued use of the Services after updates constitutes acceptance of the revised Terms.
Delivar Inc
Email: support@getdelivar.com
Phone: +2347076481177