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Privacy Policy

Effective Date: October 5th

Company Name: Delivar Inc

1. Introduction

This Privacy Policy explains how Delivar Inc ('Company', 'we', 'our', 'us') collects, uses, and protects personal information of logistics companies, riders, and customers ('you', 'your'). By using our Services, you consent to the practices described in this Policy.

2. Information We Collect

We may collect the following categories of information:

  • Rider information: GPS location, name, phone number, email.
  • Customer information: name, phone number, delivery addresses.
  • Company information: registration number, business details.
  • Technical information: device identifiers, IP addresses, usage logs.

3. How We Use Information

We use collected data for the following purposes:

  • To provide route optimization, delivery tracking, and rider management.
  • To communicate with users about their accounts or services.
  • To process subscription payments via Paystack.
  • To improve, personalize, and secure our Services.
  • To comply with legal obligations.

4. Sharing of Information

We may share information:

  • With logistics companies for delivery management.
  • With service providers and partners such as Google Maps and Paystack.
  • When required by law, regulation, or court order.

We do not sell or rent personal data to third parties.

5. Data Storage and Security

We implement reasonable administrative, technical, and physical measures to protect personal data against unauthorized access, loss, or misuse. However, no method of storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. User Rights

Users have the right to:

  • Access the personal data we hold about them.
  • Request corrections or updates.
  • Request deletion of their data, subject to legal and contractual obligations.
  • Export their data for portability.

Requests may be submitted via the contact information below.

7. Cookies and Tracking Technologies

Our web platform may use cookies or similar technologies to enhance user experience, analyze trends, and administer the Services. Users can control cookies through browser settings.

8. Data Retention

We retain personal data only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Rider and delivery history may be retained by logistics companies as required.

9. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

10. International Transfers

Although our Services are primarily intended for Nigeria, users outside Nigeria may access the platform. In such cases, data may be transferred across borders. By using the Services, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Continued use of our Services after updates constitutes acceptance of the revised Policy.

12. Contact Information

For questions or concerns regarding this Privacy Policy, contact us:

Delivar Inc

Email: support@getdelivar.com

Phone: +2347076481177